Sales policy
Last updated · August 25, 2026
Courtesy translation — the Spanish version is the binding one.
All sales are final
At Quinto Cuadrante we produce in short runs: small batches that are not repeated. That is why we do not accept exchanges or returns for preference, size or change of mind, and we do not issue refunds once an order is confirmed.
Before you buy
- Every product publishes its size chart with the garment's real measurements per size — compare it with a garment of yours that fits well.
- Our silhouettes are oversized: if you are between two sizes, keep the loose drape of the cut in mind.
- If you have questions about size or material before paying, write to contacto@quintocuadrante.com and we will help you choose.
Pieces with manufacturing defects
If your piece arrives with a manufacturing defect, write to us within 5 calendar days of delivery with your order number and photos of the defect. We will review the case and, if confirmed, resolve it in accordance with the Mexican Federal Consumer Protection Law. This policy does not limit the rights that law grants you.
Undelivered orders
If the carrier reports a lost package, we open an investigation with them and keep you informed until it is resolved. Re-shipments caused by an incorrect or incomplete address are at the customer's expense.